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Student Financial Aid, Assistant Director

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Position Information

Position Information

Job Title Student Financial Aid, Assistant Director
Job Description

Analyzes financial aid applications and other confidential information in order to determine the amount and packaging of an aid award to the applicant. Advises students and parents about costs, financial aid policies, procedures, programs, funding limitations and options. Responds to appeals. Will have oversight for one or more financial aid programs. Maintains awareness of the University’s strategic enrollment goals and collaborates as needed with others in the division and evaluates results to ensure that anticipated outcomes are achieved. May lead a department team or committee or serve on a divisional team or committee. Requires advanced knowledge of financial aid regulations and policies and applying that knowledge to the completion of complex assignments.

Specific responsibilities include:

- Analyze financial aid applications along with other confidential financial data to determine eligibility for financial assistance from institutional, federal, state and other programs. Respond to financial aid appeals as necessary. Requires knowledge of all federal, state and institutional regulations and policies.

- Advise/counsel students and their families about costs, financial aid policies, procedures, programs, funding limitations and options in a skillful, timely and professional manner through personal interviews, written correspondence and social media.

- Under the direction of Financial Aid senior leader, serve as the primary administrator for federal program and/or functional area in accordance with institutional, federal and state regulations. This includes annual policy and procedure updates, continuous process improvement, resolution of complex problems or barriers, correspondence, collaboration with other University departments and reporting.

- Represent the department, especially in the month of April, to newly admitted high school seniors and parents. This includes, but is not limited to, open houses and information sessions. (This entails managing a number of public relations considerations related to the timely and accurate production of financial aid decisions and the application of the need analysis system.)

- Develop a relationship with a professional organization.

Minimum Qualifications

- Bachelor’s degree (4 years)
- Three to four years relevant experience in student financial aid or a closely related field
- Strong knowledge of federal and state regulations as they apply to program management and evaluation of financial need.
- Experience in managing complex projects as well as familiarity with maintaining complex technical rules in support of business process.
- Analytical and problem-solving skills.
- Ability to take required initiative to solve problems.
- Ability to collaborate and work with diverse populations.
- Excellent customer service skills as well as excellent oral and written communication skills.
- Commitment to excellent service.

Preferred Qualifications
Special Instructions to Applicants
Department Financial Aid (46010)
Department Website https://financialaid.nd.edu
Family / Sub-Family Student Svcs / Financial Aid
Career Stream/Level EIC 2 Professional
Department Hiring Pay Range $34,229 - $55,000
Pay ID Semi-Monthly
FLSA Status S1 - FT Exempt
Job Category Administrator/Professional
Job Type Full-time
Schedule: Days of Week & Hours

Normal 8-5 Monday through Friday with added hours during peak seasons.

Schedule: Hours/Week
Schedule: # of months 12 months

Posting Detail Information

The University of Notre Dame seeks to attract, develop, and retain the highest quality faculty, staff and administration. The University is an Equal Opportunity Employer, and is committed to building a culturally diverse workplace. We strongly encourage applications from female and minority candidates and others that will enhance our community. Moreover, Notre Dame prohibits discrimination against veterans or disabled qualified individuals, and requires affirmative action by covered contractors to employ and advance veterans and qualified individuals with disabilities in compliance with 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a).

Posting Detail Information

Job Posting Date (Campus) 08/23/2017
Job Posting Date (Public) 08/23/2017
Job Closing Date 09/29/2017
Posting Type Open To All Applicants
Posting Number S17775

Advertising & Screening Information

Quick Link for Internal Postings http://jobs.nd.edu/postings/9984

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Please draft a response to the following email from the Domer Family to the ND Travel Agency (this is a fictional example and does not require the response to be completely accurate). "We would like to begin planning our summer family vacation. Please share your recommendations for the top three vacation destinations. What type of activities would be available to a family of four at each location? What are the associated costs? What payments options are available?

    (Open Ended Question)

  2. * How would you rate your computer skills?
    • Beginner
    • Intermediate
    • Advanced

Documents Needed to Apply

Required Documents
  1. Resume/Curriculum Vitae
  2. Cover Letter/Letter of Application
Optional Documents