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Host/Hostess (Temporary)

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Position Information

Position Information

Job Title Host/Hostess (Temporary)
Job Description

Provide dining room guests with courteous, pleasant, and efficient service, while making them aware that we appreciate their patronage. Work closely with other dining room workers, and in cooperation with other Morris Inn departments.

Specific responsibilities include:
- Accept reservations for dining room guests. Answer telephones and provide callers with all pertinent information regarding dining room services in a professional manner. Assess quality and degree of guest service and satisfaction as meals are served and when guests depart the dining room. Complete Hostess Report at conclusion of each meal period.
- Interact with customers to ensure guest satisfaction.
- Greet and help seat guests in a prompt and courteous manner.

- Ensure efficient operation of dining room by overseeing preparation of dining room for service. Communicate to Chef and Kitchen staff any pertinent information, such as special menu needs for guests and expected number of guests to be served for each meal period, and guest satisfaction issues. It is essential these duties be discharged in a timely fashion.

- Have a basic understanding of the operation and functions of Micros Simphony Point of Sale system including menu maintenance, basic troubleshooting, and understanding of all server functions within the system. Assist with the accurate and timely processing of all guest checks.

- Inform Food and Beverage Manager concerning situations or circumstances that require his/her action or attention, including corrective action. Provide support in all areas of the dining room operation. Assist with maintaining staffing at the proper level of service. Offer suggestions on possible methods of improving service and efficiency. Offer marketing ideas to increase customer base.

The Morris Inn is the region’s only Four Diamond property. Our guests will have the highest expectations of service, and we will deliver.

Full-Time, Part-time and temporary opportunities available.

Minimum Qualifications

High School diploma or equivalent is preferred. Previous point of sale experience is preferred. Accurate numerical skills essential. Good organizational skills required. Ability to diagnose problems and determine appropriate course of action. Excellent customer relations skills. Ability to work well under pressure from heavy business activity. High standard of cleanliness is needed. Bartender permit is required. Complete Serving Alcohol with Care Seminar. Assist with other duties as assigned by supervisor. Work is performed in a normal hotel/restaurant and includes evenings, weekends, holidays, and special event periods.

Preferred Qualifications

Previous Host/Hostess experience is preferred.

Special Instructions to Applicants
Department Morris Inn (55015)
Department Website morrisinn.nd.edu
Family / Sub-Family Hotel / Gnrl Hotel
Career Stream/Level Temporary
Department Hiring Pay Range $10.00/Hour
Pay ID Bi-Weekly
FLSA Status T1 - Non-exempt Temp/On-call Hourly
Job Category Temporary
Job Type Temporary
Schedule: Days of Week & Hours

Varible including nights, weekends and holidays

Schedule: Hours/Week 40
Schedule: # of months 12

Posting Detail Information

The University of Notre Dame seeks to attract, develop, and retain the highest quality faculty, staff and administration. The University is an Equal Opportunity Employer, and is committed to building a culturally diverse workplace. We strongly encourage applications from female and minority candidates and others that will enhance our community. Moreover, Notre Dame prohibits discrimination against veterans or disabled qualified individuals, and requires affirmative action by covered contractors to employ and advance veterans and qualified individuals with disabilities in compliance with 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a).

Posting Detail Information

Job Posting Date (Campus) 04/25/2017
Job Posting Date (Public) 04/25/2017
Job Closing Date 08/01/2017
Posting Type Open To All Applicants
Posting Number S17320

Advertising & Screening Information

Quick Link for Internal Postings http://jobs.nd.edu/postings/8622

Supplemental Questions

Required fields are indicated with an asterisk (*).

Documents Needed to Apply

Required Documents
Optional Documents
  1. Resume/Curriculum Vitae
  2. Cover Letter/Letter of Application